This course provides information and tools to utilize the new driver support capability. Relay Smart Support combines self-guided workflows, helps drivers find content such as trainings and FAQs, and provides an automated, support experience to enable users to quickly self-resolve issues up to 90% faster compared to agent callbacks.
Relay Smart Support
Relay Smart Support for drivers is accessible within the Relay mobile app while executing a trip, in a consistent and recognizable form as a persistent floating icon at the bottom right of the screen.